One-off Repair

Brother Printer Repairs

Paper jams, print quality issues? These are problems that all printers can suffer from. If your Brother laser printer needs repairing or servicing then our highly experienced team of UK wide Brother printer engineers can visit you at your home or business.

Are your repairs guaranteed?

How frustrating is it when you’ve had something repaired, only for it to go wrong again the next day? While we’re 100% confident in our Brother printer repair engineers, we understand this feeling, which is why we guarantee all our colour and mono laser printer repairs and servicing for 30 days. Should the same fault reoccur in this time we will provide you with a second visit, completely free of charge.

How much will my printer repair cost?

You’ve told us that you ideally want to know the cost of any parts in advance. We won’t know until our engineer has inspected your machine but what we will do is get a quotation back to you straight away with a competitive price to get you printing again.

Who will repair my printer?

We are very proud of our courteous and well-presented engineers. Not only are they highly experienced in repairing and servicing Brother laser printers but they are also security cleared under Disclosure Scotland (CRB check equivalent) and Defence Business Services National Security Vetting (DBS NSV & BPSS). Whether visiting your home or work, you’re in safe hands.

Are you a Brother reseller?

Yes, we’re side-by-side with Brother and have been since 1995. As we’re an Authorised Brother Reseller you benefit from our access to their entire laser printer parts stock plus unparalleled technical support. So even if your colour or mono printer is very old and requires an obscure part, we’ll almost certainly be able to find it and get you printing again.

Ongoing Maintenance

Brother Printer Maintenance Contract

While we’re confident about our Brother laser printer repairs we all know that printers can often breakdown unexpectedly and just when we need them the most, our all-inclusive Brother printer maintenance is there for just these occasions.

Do I have truly unlimited call-outs?

Our Brother printer maintenance is a true all-year-round support package, only excluding weekends and bank holidays and no matter how many times you need us we’ll be there because you have unlimited call outs. Your price includes all labour too, irrespective how much time is required to fix your colour or mono Brother printer.

All non-consumable parts are included, what does this mean?

If your printer breaks down then one telephone call is all takes; from there we handle everything else. Our engineers will diagnose and supply any non-consumable parts that your Brother laser printer needs to get it back up and running – without any further cost to you. We even include feed rollers, completely free of charge, where else will you find that?

How do I get help with my printer?

Sometimes what seems like the largest problem is the easiest to fix. Call our freephone Brother laser printer maintenance helpline and one of our friendly and knowledgeable technical team will patiently talk you through what to do. Our aim is to get you printing again as soon as possible.

What is the response time?

There’s no need to sit there helplessly wondering how you’re going to get your printer serviced or fixed. Your Brother printer maintenance agreement includes a guaranteed onsite engineer response time of 8 working hours, which means you’ll printing again in less than a day.

What happens if I buy a new printer?

One of our customers’ favourite features of our Brother printer maintenance agreements is the ability to transfer it to a new replacement printer. This way, if you decide to buy a new equivalent Brother laser printer from us you won’t lose out on the benefit of your service agreement because we’ll extend your new printer’s standard warranty with your remaining balance.

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Have more questions about our Brother printer repair services? Please do get in touch with our team.