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Kenneth Spencer

KA Spencer Software

 

Could you please pass on my thanks to your engineer or workshop manager who was on duty this morning at about 11am. I called and he gave me telephone assistance in removing the fuser unit so as to remove a label strip that was jamming the fuser. He made no charge for this service.

Please accept my thanks – I will contact you without hesitation next time I have a printer problem, and won’t hesitate to ask for a paid-for call-out for your engineer and will recommend you to my own clients.  

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