Most firms locally did not have specialist knowledge and simply said "scrap it". So would paying the fee for a visit from a Teffont engineer be worthwhile? I was encouraged by Teffont's willingness to check whether a spare part, if required, was available. It wasn't....but I was heartened by the impartial advice offered by Sarah James on the phone and decided to go ahead.
The engineer who called was punctual, friendly, thorough and realistic about the future of my printer. He did not talk down to me and he repaired and serviced the machine so that it works perfectly.
What I really liked was being able to talk to an adviser immediately on the phone, with a swift response by the engineer, efficient method of paying and most of all sensible advice about a future maintenance contract.
Money Well Spent
I am now seriously considering buying future printers and a digital projector from Teffont - their price seems very reasonable and the worry over future breakdowns is at least lessened compared with Staples, Currys etc. The personal approach worked wonders with me and I consider my money very well spent.
Areas we cover
Avon, Bedfordshire, Berkshire, Borders, Buckinghamshire, Cambridgeshire, Central, Cheshire, Cleveland, Clwyd, Cornwall, County Antrim, County Armagh, County Down, County Fermanagh, County Londonderry, County Tyrone, Cumbria, Derbyshire, Devon, Dorset, Dumfries and Galloway, Durham, Dyfed, East Sussex, Essex, Fife, Gloucestershire, Grampian, Greater Manchester, Gwent, Gwynedd County, Hampshire, Herefordshire, Hertfordshire, Highlands and Islands, Humberside, Isle of Wight, Kent, Lancashire, Leicestershire, Lincolnshire, Lothian, Merseyside, Mid Glamorgan, Norfolk, North Yorkshire, Northamptonshire, Northumberland, Nottinghamshire, Oxfordshire, Powys, Rutland, Shropshire, Somerset, South Glamorgan, South Yorkshire, Staffordshire, Strathclyde, Suffolk, Surrey, Tayside, Tyne and Wear, Warwickshire, West Glamorgan, West Midlands, West Sussex, West Yorkshire, Wiltshire and Worcestershire