One-off Repair

Brother Multi-functional Printer Repairs

Printing problems, scanning errors, copy quality issues? These are problems that all all-in-one printers can suffer from. If your Brother multifunctional printer needs repairing or servicing then our highly experienced team of UK wide Brother photocopier engineers can visit you at your home or business.

Are your repairs guaranteed?

How irritating is it when you’ve had something repaired, only for it to go wrong again the next day? While we’re 100% confident in our Brother photocopier repair engineers, we appreciate this feeling, which is why we guarantee all our repairs and servicing on all-in-one inkjet and laser printers for 30 days. Should the same fault happen again in this time we will give you a second visit, completely free of charge.

How much will my printer repair cost?

You’ve told us that you ideally want to know the cost of any parts in advance. We won’t know until our engineer has checked your machine, but what we will do is get a quotation back to you straight away with a compeditive price to get you printing again.

Who will repair my printer?

We are very proud of our polite and well-presented engineers. Not only are they highly proficient in repairing and servicing Brother all-in-one inket and laser printers but they are also security cleared under Disclosure Scotland (CRB check equivalent) and Defence Business Services National Security Vetting (DBS NSV & BPSS). Whether visiting your home or work, you’re in safe hands.

Are you a Brother reseller?

Yes, we’re side-by-side with Brother and have been since 1995. As we’re an Authorised Brother Reseller you gain from our access to their complete multifunctional printer parts stock and unparalleled technical support. So even if your all-in-one printer is old and requires a rare part, we’ll almost certainly be able to find it and get you printing, scanning or faxing again.

Ongoing Maintenance

Brother Multi-functional Maintenance Contract

While we’re confident about our repairs to your laser or inkjet machine we all know that multifunctional printers can often breakdown unexpectedly and just when we need them the most, our all-inclusive Brother printer maintenance contract is there for just these occasions.

Do I have truly get unlimited call-outs?

Our Brother multifunctional printer maintenance is a true all-year-round support package, only excluding weekends and bank holidays, which includes unlimited service calls outs; irrespective of how many times you need us. Your price incorporates all labour too, no matter how much time is required to fix your Brother all-in-one printer.

All non-consumable parts are included, what does this mean?

If your Brother printer breaks down then one telephone call is all takes; from there we handle everything else. Our engineers will diagnose and supply any non-consumable parts that your Brother multifunctional printer needs to get it back up and running – without any further cost to you. We even include feed rollers, completely free of charge, where else will you find that?

How do I get help with my printer?

Sometimes what seems like the largest problem is the easiest to fix. Call our freephone Brother multifunctional printer maintenance helpline and one our friendly and knowledgeable technical team will patiently talk you through what to do. Our aim is to get you printing again as soon as possible.

What is the response time?

There’s no need to sit there helplessly wondering how you’re going to get your Brother printer fixed or serviced. Your Brother all-in-one printer maintenance agreement includes a guaranteed onsite engineer response time of 8 working hours, which means you’ll printing and copying again in less than a day.

What happens if I buy a new printer?

One of our customers’ favourite features of our Brother multifunctional printer maintenance agreement is the ability to transfer it to a new replacement printer. This way, if you decide to buy a new equivalent model from us you won’t lose out on the benefit of your service agreement because we’ll extend your new printer’s standard warranty with your remaining balance.

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Have more questions about our Brother printer repair services? Please do get in touch with our team.