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Brother DCP-7065DN repair, maintenance and servicing

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Brother Multi-functional-Printers DCP-7065DN error codes and repair

DCP-7065DN printer repair.

If you’re looking for a photocopier repair company to help fix your Brother DCP-7065DN, then you’ve found the right place. Our experienced Brother multifunctional printer engineers are familiar with all Brother all-in-one printer error codes, problems and issues and will help troubleshoot and repair your Brother DCP-7065DN fault; getting you printing again in no time.

Select your multifunctional printer from our price finder to discover the cost to repair or maintain your Brother DCP-7065DN printer.  Our standard price includes your call out and all labour; even if a return visit is required. You can also include all parts for a fixed amount, providing you with a guaranteed fixed price repair for your Brother DCP-7065DN.

Most firms locally did not have specialist knowledge and simply said 'Scrap it'.
Julian Wilde, Secretary Registered Charity
As ministers for over 15 years at a busy community church'
Rev Matthew & Rev Christine Wright Alsager Community Church
He made no charge for this service.
Kenneth Spencer KA Spencer Software
Other companies couldn't repair my printer and could only suggest lots of spare parts.
Mahon & Co Ltd
help and speedy service.
Alison Trapnell (I.T. Administrator) The Book People
...offering additional help to make sure my system works well.
David Myers

Common Brother Multi-functional-Printers (DCP-7065DN) Error Codes & Problems

Error: 57

Error Code:

Duplex Error: An error has been detected while printing a double sided document.

Explanation:

Check for debris or torn paper in the duplex unit. If nothing is found, the duplex unit may need servicing.

What to do:

Error: 59

Error Code:

Fuser error: The fuser unit is the part of the machine that gets hot and bonds the printer toner onto the paper and the printer is detecting a problem with the temperature.

Explanation:

Switch the machine off / on. If error persists then the fuser will need replacing.

What to do:

Error: 60

Error Code:

Eject Tray Error: The eject tray has a sensor to tell it when the tray is full of printed documents.

Explanation:

Remove paper from exit tray. If error persists, the eject sensor may need replacing.

What to do:

Error: 68

Error Code:

Fuser error: The fuser unit is the part of the machine that gets hot and bonds the print onto the page and the machine is detecting a temperature problem.

Explanation:

Switch the machine off and back on again. If the error persists then the fuser unit will need replacing.

What to do:

Error: 69

Error Code:

Fuser error: The fuser unit is the part of the machine that gets hot and bonds the print onto the page and a problem with the temperature is being detected.

Explanation:

Switch the machine off and back on again. If the error persists then the fuser assembly will need replacing.

What to do:

Error: 6E

Error Code:

Fuser error: The fuser unit is the part of the machine that gets hot and bonds the print onto the page and the machine is detecting heat problems.

Explanation:

Switch the machine off and back on again. If the error persists then the fuser will need replacing.

What to do:

Error: 71

Error Code:

Laser Error: The laser unit is the part of the machine that writes the information onto the drum surface and the machine is detecting a problem with it. This relates to the scanner motor.

Explanation:

Switch the machine off and back on again. If the problem persists then the laser will need replacing.

What to do:

Error: 72

Error Code:

Laser Error: The laser unit is the part of the machine that writes the information onto the drum surface and is cannot detect the Beam Detect signal.

Explanation:

Switch the machine off and back on again. If the error persists then the laser will need replacing.

What to do:

Error: 74

Error Code:

Toner Error: The machine is detecting that it is out of toner.

Explanation:

Replace the toner unit. If error persists then the toner sensor may be faulty.

What to do:

Error: 76

Error Code:

Fuser error: The fuser unit is the part of the machine that gets hot and bonds the print onto the page and the printer is detecting a problem with the temperature.

Explanation:

Switch the machine off and back on again. If the error persists then the fuser will need replacing.

What to do:

Error: 78

Error Code:

Fuser error: The fuser unit is the part of the machine that gets hot and fixes the print onto the page and the machine is detecting a problem with the temperature.

Explanation:

Switch the machine off and back on again. If the error persists, then the fuser unit will need replacing.

What to do:

Error: 83

Error Code:

Paper Feed Error: The paper sensors have detected a paper jam inside the machine.

Explanation:

Check paper path for debris or torn paper and carefully remove anything found. If nothing is found, then there may be a problem with the paper sensors.

What to do:

Error: 84

Error Code:

Paper Feed Error: A paper jam has been detect in the body of the machine.

Explanation:

Check the paper path is clear of obstructions. If nothing is found, then there may be a problem with the paper sensors.

What to do:

Error: 88

Error Code:

Paper Feed Error: The machine is detecting a paper jam in the recording paper path.

Explanation:

Check paper path for debris or torn paper. If nothing is found, then there may be a problem with the paper sensors.

What to do:

Brother Multifunctional Printer Repairs

Q. How much will my Brother DCP-7065DN all-in-one printer repair cost?

A. To find out how much it will cost to repair your Brother DCP-7065DN enter your postcode into our price finder. This will give you your basic repair price plus options to include all parts and add 12 months all inclusive maintenance.

Q. What does the basic repair include?

A. Our basic repair covers your engineer call out to your home or work and includes all labour; even if a return visit is needed. Parts aren’t included in our basic repair and are instead charged for separately. If you would like to include all parts for a fixed price you can choose this option.

Q. If I choose to include all parts for a fixed price does this cover everything?

A. The fixed price covers any parts needed to repair your DCP-7065DN multifunctional printer excluding consumables. Consumables are items that you are expected to replace in the normal course of using your printer, for example: inks, toners, drums and fusing units. We will provide all other items, including feed rollers, within the fixed price.

Q. Will my engineer be local?

A. Quite possibly. We have experienced Brother all-in-one printer engineers within one hour’s travel of most places throughout the UK.

Q. Is the repair guaranteed? What happens if my Brother DCP-7065DN has the same fault again?

A. Yes, your DCP-7065DN printer repair comes with a 30 day guarantee. Should the same fault reoccur within this time we will provide you with a call out completely free of charge.

Q. Could it be more cost effective to replace my Brother DCP-7065DN than repair it?

A. Yes it could be which is why we provide a fixed price multifunctional Brother printer repair service. We want you to make an informed decision, where you can take into account the value of the toners or inks in your existing machine and our repair compared with the purchase and installation price of a new machine.

Brother multifunctional printer maintenance agreement servicing

Q. Do I have truly unlimited call-outs?

A. Yes you do. We’re confident that our Brother DCP-7065DN all-in-one printer service standards mean that your printer will run smoothly between visits, but if it does have a problem we’re always here to help.

Q. All non-consumable parts are included, what does this mean?

A. Your multifunctional Brother DCP-7065DN has parts that normally need replacing during its use, such as: toners, drums and fusing units - these are all consumable parts. Non-consumable parts essentially cover everything else, such as: circuit boards and power supplies. We will provide your printer with all non-consumable parts, completely free of charge, including feed rollers.

Q. Can I take out a maintenance contract if my Brother DCP-7065DN isn’t working?

A. We need to repair your printer to bring it up to fully working condition before we can offer you a maintenance agreement. However, if we have repaired your printer we’re happy to provide a discount compared to our normal maintenance agreement price.

Q. What happens if I replace my Brother DCP-7065DN with a new all-in-one printer?

A. If you replace your printer with a similar model from us then we’ll transfer and extend the standard warranty with your remaining Brother maintenance contract balance.

If you have any other questions then please contact us.

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