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Brother FAX-T104 repair, maintenance and servicing

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Brother Fax-machines FAX-T104 error codes and repair

FAX-T104 printer repair.

If your Brother FAX-T104 fax machine has a fault and needs repairing, our local Brother fax engineers are on hand to help and troubleshoot. Brother FAX-T104 error codes can often help us quickly diagnose your Brother fax machine problems, helping to repair it quickly. If your FAX-T104 needs fixing then by giving us as much detail as possible we’ll get you printing again in no time.

Select your fax machine from our price finder to discover the cost to repair or maintain your Brother FAX-T104 fax.  Our standard price includes your call out and all labour; even if a return visit is required. You can also include all parts for a fixed amount, providing you with a guaranteed fixed price repair for your Brother FAX-T104.

Most firms locally did not have specialist knowledge and simply said 'Scrap it'.
Julian Wilde, Secretary Registered Charity
As ministers for over 15 years at a busy community church'
Rev Matthew & Rev Christine Wright Alsager Community Church
He made no charge for this service.
Kenneth Spencer KA Spencer Software
Other companies couldn't repair my printer and could only suggest lots of spare parts.
Mahon & Co Ltd
help and speedy service.
Alison Trapnell (I.T. Administrator) The Book People
...offering additional help to make sure my system works well.
David Myers

Common Brother Fax-machines (FAX-T104) Error Codes & Problems

Machine Error: 85

Error Code:

Ink Ribbon Error: The machine is detecting a problem with the ribbon used to print documents.

Explanation:

Check ribbon is seated correctly and that it is not torn. If error persists then an engineer will be required to check the sensors.

What to do:

Machine Error: 8A

Error Code:

Printhead Error: The machine has detected a problem with the thermal head that is used to print the information on the recording paper.

Explanation:

Check the printhead to see if anything is stuck to it. If nothing is found the printhead may need replacing.

What to do:

Machine Error: 8B

Error Code:

Printhead Error: The machine has detected that the thermal printhead is overheating.

Explanation:

Switch the machine off and back on again. If the error persists the printhead will need replacing.

What to do:

Machine Error: A2

Error Code:

Document Feed Error: The machine has detected a problem when transmitting a document. It is saying that the document is too long to be scanned.

Explanation:

Check the document is not too long and that it is not skidding or being blocked. If error persists, then the document feed rollers may need replacing

What to do:

Machine Error: A7

Error Code:

Document Feed Error: The machine has detected a problem when transmitting a document. It is saying that the time taken to scan the document is excessive.

Explanation:

Check to see if the document is skidding in the document feed path, or if there is anything blocking the path. If the error persists, then the document feed rollers may need replacing.

What to do:

Machine Error: B9

Error Code:

Scanner Error: The scanner unit reads the information on the outgoing document and a problem with its light intensity has been detected.

Explanation:

Switch the machine off and back on again. If the error persists the scanner unit will need replacing.

What to do:

Machine Error: 8203

Error Code:

Recording Paper Jam: The recording paper sensors are detecting paper in the paper path which has most likely caused a jam.

Explanation:

Check the paper path and gently remove any trapped paper. If error still occurs, you will need an engineer to check the parts of the machine not accessible.

What to do:

Machine Error: 8303

Error Code:

Recording Paper Jam: The recording paper sensors are detecting paper in the paper path.

Explanation:

Check the paper path and gently remove any trapped paper. If error persists, then the paper sensors may be faulty.

What to do:

Machine Error: 8809

Error Code:

Recording Paper Jam: The paper sensor has detected paper in the path before stating the paper feed.

Explanation:

Check the paper path and gently remove any trapped paper. If nothing is found in the paper path, then you will need an engineer to check the sensors.

What to do:

Machine Error: 880B

Error Code:

Recording Paper Jam: The paper registration sensor has sensed paper in the path when the power is on of the control panel assembly has been open/closed.

Explanation:

Check the paper path and gently remove any trapped paper. If nothing is found in the paper path, then the paper sensors may be faulty.

What to do:

Brother Fax Machine Repairs

Q. How much will my Brother FAX-T104 fax machine repair cost?

A. To find out how much it will cost to repair your Brother {model} enter your postcode into our price finder. This will give you your basic repair price plus options to include all parts and add 12 months all inclusive maintenance.

Q. What does the basic fax repair include?

A. Our basic fax repair covers your engineer call out to your home or work and includes all labour; even if a return visit is needed. Parts aren’t included in our basic repair and are instead charged for separately. If you would like to include all parts for a fixed price you can choose this option.

Q. If I choose to include all parts for a fixed price does this cover everything?

A. The fixed price covers any parts needed to repair your FAX-T104 fax excluding consumables. Consumables are items that you are expected to replace in the normal course of using your fax, for example: toners, drums and inks. We will provide all other items, including feed rollers, within the fixed price.

Q. Will my engineer be local?

A. Quite possibly. We have experienced Brother fax engineers within one hour’s travel of most places throughout the UK.

Q. Is the repair guaranteed? What happens if my Brother FAX-T104 has the same fault again?

A. Yes, your FAX-T104 fax repair comes with a 30 day guarantee. Should the same fault reoccur within this time we will provide you with a call out completely free of charge.

Q. Could it be more cost effective to replace my Brother FAX-T104 than repair it?

A. Yes it could be which is why we provide a fixed price Brother fax repair service. We want you to make an informed decision, where you can take into account the value of the toners in your existing fax machine and our repair compared with the purchase and installation price of a new machine.

Brother fax maintenance agreement servicing

Q. Do I have truly unlimited call-outs?

A. Yes you do. We’re confident that our Brother FAX-T104 fax service standards mean that your fax will run smoothly between visits, but if it does have a problem we’re always here to help.

Q. All non-consumable parts are included, what does this mean?

A. Your Brother FAX-T104 has parts that normally need replacing during its use, such as: toners, drums and inks - these are all consumable parts. Non-consumable parts essentially cover everything else, such as: circuit boards and power supplies. We will provide your fax machine with all non-consumable parts, completely free of charge, including feed rollers.

Q. Can I take out a maintenance contract if my Brother FAX-T104 isn’t working?

A. We need to repair your fax machine to bring it up to fully working condition before we can offer you a maintenance agreement. However, if we have repaired your fax machine we’re happy to provide a discount compared to our normal maintenance agreement price.

Q. What happens if I replace my Brother FAX-T104 with a new fax machine?

A. If you replace your fax machine with a similar model from us then we’ll transfer and extend the standard warranty with your remaining Brother maintenance contract balance.

If you have any other questions then please contact us.

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