One-off Repair

Brother Fax Repairs

Brother fax machine repair Scanning issues, printhead getting stuck, modem errors? These are all problems that fax machines can suffer from. If your Brother fax machine needs repairing then our highly experienced team of UK wide Brother fax machine engineers can visit you at your home or business to resolve your problem for you.

Are your repairs guaranteed?

How frustrating is it when you’ve had something repaired, only for it to go wrong again the next day? While we’re 100% confident in our Brother fax repair engineers, we understand this feeling, which is why we guarantee all our Brother fax repairs for 30 days. Should the same fault reoccur in this time we will provide you with a second visit, completely free of charge.

How much will my printer repair cost?

You’ve told us that you ideally want to know the cost of any Brother fax parts in advance. Because we won’t know until our engineer has inspected your fax machine, but what we will do is get a quotation back to you straight away with a compeditive price to get you printing again.

Who will repair my printer?

We are very proud of our courteous and well-presented fax engineers. Not only are they highly proficient in repairing and servicing Brother fax machines but they are also security cleared under Disclosure Scotland (CRB check equivalent) and Defence Business Services National Security Vetting (DBS NSV & BPSS). Whether calling at your home or work, you’re in safe hands.

Are you a Brother reseller?

Yes, we’re side-by-side with Brother and have been since 1995. As we’re an Authorised Brother Reseller you benefit from our access to their entire fax machine parts stock plus unparalleled technical support. So even if your Brother fax machine is very old and requires an rare part, we’ll almost certainly be able to find it and get you faxing again.

Ongoing Maintenance

Brother Fax Machines Maintenance Contract

While we’re confident about our repairs to your Brother fax machine we all know that they can often breakdown unexpectedly and just when we need them the most, our all-inclusive Brother fax maintenance contract is there for just these occasions.

Do I truly get unlimited call-outs?

Our Brother fax machine maintenance is a true all-year-round support package, only excluding weekends and bank holidays, which includes unlimited service calls outs; irrespective of how many times you need us. Your price incorporates all labour too, no matter how much time is required to fix your Brother fax machine.

All non-consumable parts are included, what does this mean?

If your Brother fax breaks down then one telephone call is all takes; from there we handle everything else. Our engineers will diagnose and supply any non-consumable parts that fax machine needs to get it back up and running – without any further cost to you. We even include feed rollers, completely free of charge, where else will you find that?

How do I get help with my printer?

Sometimes what seems like the largest problem is the easiest to fix. Call our freephone Brother fax machine maintenance helpline and one our friendly and knowledgeable technical team will patiently talk you through what to do. Our aim is to get you faxing again as soon as possible.

What is the response time?

There’s no need to sit there helplessly wondering how you’re going to get your Brother fax fixed or serviced. Your Brother fax maintenance agreement includes a guaranteed onsite engineer response time of 8 working hours, which means you’ll faxing again in less than a day.

What happens if I buy a new printer?

One of our customers’ favourite features of our Brother fax maintenance agreement is the ability to transfer it to a new replacement fax machine. This way, if you decide to buy a new equivalent model from us you won’t lose out on the benefit of your service agreement because we’ll extend your new fax’s standard warranty with your remaining balance.

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Have more questions about our Brother fax machine repair services? Please do get in touch with our team.